What to do when you forget the password

When the login password is lost, it is possible to reset it. Before logging in, make sure the computer is connected to the Internet.

1.     Start NobelClinician® by double-clicking the desktop icon .

2.     The NobelClinician Logon dialog pops up.

3.     Click Forgot your password?

4.     A dialog pops up to confirm the request for a new password.

5.     Check whether the password will be reset for the correct user and access to the defined user mail address is allowed.

Note

If the e-mail address defined is not correct, please contact customer support.

6.     Then click Yes to request a new password or No to cancel the action.

7.     An e-mail will be sent to the address linked to the user, containing a new temporary password.

Note

When using the new password provided, you will be prompted to change and create a new password.