| No points are displayed in the scan view |
Scanned material is transparent. |
Apply scanning spray or powder on object. |
| Object is distorted in the scan view. |
Scanner is no longer calibrated. |
Calibrate the scanner. |
| Scan is cut-off |
Object is no longer aligned with the camera. |
Calibrate the scanner. |
| Height validation fails repeatedly. |
Object is too big. |
When scanning with a reference jig, consider ignoring the warning and
adding several scans of the object at different position to create a
complete scan of the object. |
| Scan view displays a smooth surface although surface should display
holes. |
Automatic hole filling setting is enabled. |
Disable the Automatic hole
filling setting. |
| Scanning takes too much time |
Scanning resolution is too high. |
Consider reducing the scanning resolution. Remember that lowering the
resolution reduces the amount of data collected on the object. |
| Scanning bars takes too much time |
Shape of the area being scanned is unsuitable. |
When scanning a bar, consider using the Curve setting. |
| Unable to set object within scanning range |
Object is too big. |
Consider changing the value of the Maximum Object
Height setting. |
| Scanning of large undercuts are incomplete |
The Scan strategy
is unsuitable. |
Consider using the 35° mirrors
Scan strategy
setting. |
| Upper side scan of the wax-up bridge has holes |
This is not an issue if the holes are not too big. |
The software will automatically fill the holes. |
| Underside scan of wax-up bridge has holes or is incomplete |
This is not an issue. |
The CAD software will automatically reconstruct the inner surface of
the wax-bridge that will be in contact with the preparations. |
